Privacy Policy

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Privacy Policy of GentleCare

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://gentlecarer.com/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies
Here is a list of cookies that we use. We list them so you can choose if you want to opt out:

  • _session_id: unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc).

  • _shopify_visit: no data held, persistent for 30 minutes from the last visit.

  • _shopify_uniq: no data held, expires at midnight (relative to the visitor), counts the number of visits to a store by a single customer.

  • cart: unique token, persistent for 2 weeks, stores information about the contents of your cart.

  • _secure_session_id: unique token, sessional.

  • storefront_digest: unique token, indefinite. Used if the shop has a password to determine access.

Additionally:

  • Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

ORDER INFORMATION

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card numbers)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to:

  • Process your orders (including payment processing, shipping, and order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising related to our products or services (based on your preferences)

We use Device Information to:

  • Detect potential fraud and security risks (especially IP address)

  • Improve and optimize our Site

  • Analyze customer behavior and marketing campaign performance

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it, as described above.

For example:

You can opt out of Google Analytics here:
→ https://tools.google.com/dlpage/gaoptout

We may also share your information to:

  • Comply with laws and regulations

  • Respond to legal requests

  • Protect our rights

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you.

You can opt out here:

You can also opt out via:
http://optout.aboutads.info/

DO NOT TRACK

We do not alter our Site’s data collection practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to:

  • Access your personal data

  • Request correction, update, or deletion

To exercise these rights, contact us using the information below.

Your information may be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

We keep your Order Information for our records unless and until you ask us to delete it.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

CONTACT US

For more information or questions, contact us at:

📧 admin@gentlecareco.com
📍 Carrera 4 #20-9, Bogotá, DC, 110311, Colombia

Si quieres, en el siguiente paso te ayudo a crear también:

  • Términos y condiciones (muy importante para ads)

  • Política de envíos (optimizada para conversión)

  • Política de reembolsos (ya alineada con lo que escribimos antes)

Eso ya te deja la tienda lista para escalar sin problemas.