Contact

Contact Us

We’re here to help.

If you have any questions about your order, shipping, or our products, feel free to reach out. Our support team is happy to assist you.

📧 Email: admin@gentlecareco.com

⏱️ Response Time:
We typically respond within 24–48 business hours.

Frequently Asked Questions

Where is my order?
Once your order is processed, you will receive an email confirmation. Delivery typically takes 8–14 business days.

Can I change or cancel my order?
If your order hasn’t been processed yet, contact us as soon as possible and we’ll do our best to assist you.

What if my product arrives damaged?
If your item arrives damaged or has a manufacturing issue, contact us within 30 days and we’ll help you with a replacement or refund.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

Thank you for choosing us. Your satisfaction is our priority.